Shipping policy
Shipping Policy
Effective Date: 1-31-25
Thank you for shopping with Good Night Sleep Right, a division of Brett Interiors Inc. We are committed to providing you with a smooth and reliable delivery experience. Please review our shipping policy below.
1. Shipping & Delivery Areas
- We offer delivery services within the United States.
- Delivery options and availability may vary based on your location.
- Some items may be restricted to local delivery only. Please contact us to confirm if we deliver to your area.
2. Shipping & Delivery Options
We offer the following delivery options based on product type and location:
A. White-Glove Delivery (For Mattresses & Furniture)
- Includes: Professional in-home delivery, setup, and removal of packaging materials.
- Availability: Only in select areas. Please contact us to confirm service availability.
- Additional Fees: May apply for setup, disposal of old mattresses, or special delivery accommodations.
B. Standard Delivery
- Includes: Curbside or threshold delivery with no assembly.
- Timeframe: Typically 5-14 business days, depending on location and product availability.
- Carrier: Delivery is handled by third-party freight or shipping companies.
C. Expedited Shipping
- Available on select items for an additional charge.
- Estimated delivery time will be provided at checkout.
3. Shipping Costs
- Shipping costs vary by product type, delivery method, and location.
- Any shipping fees will be displayed at checkout.
- Free shipping promotions, if available, apply only to qualifying products and regions.
4. Delivery Timeframes
- Estimated shipping and delivery times are approximate and subject to delays due to weather, supply chain issues, or other unforeseen circumstances.
- Tracking information will be provided when available.
5. Damaged or Missing Items
- Please inspect your order upon delivery. If you receive damaged or missing items, notify us within 48 hours.
- If the packaging is visibly damaged, note it with the delivery personnel and take photos before opening.
- Claims for damages must be submitted with supporting photos and details.
6. Refused or Missed Deliveries
- If you are unavailable at the scheduled delivery time, redelivery fees may apply.
- Refused deliveries (excluding damaged items) may be subject to a restocking fee and return shipping charges.
7. Manufacturer Drop-Ship Orders
- Some products ship directly from the manufacturer. In these cases, we will provide estimated timeframes, but delays may occur beyond our control.
- Returns for manufacturer-shipped items must comply with the manufacturer’s policies.
8. Local Pickup
- Select items may be available for in-store pickup at our Tucson or Marana locations.
- Pickup orders must be claimed within 7 days unless other arrangements are made.
9. International Shipping
- We do not offer international shipping at this time.
10. Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact us at:
📞5207339896
📧sales@goodnightsleepright,com
By purchasing from Good Night Sleep Right (a division of Brett Interiors Inc.), you acknowledge and agree to this Shipping Policy.